At Core Line Logistic, we are committed to delivering reliable logistics services. While we do not sell physical products directly, certain transactions may involve the return of goods or requests for refunds due to service-related issues. This policy outlines our guidelines.
1. Eligibility for Returns
Returns apply only if Core Line Logistic has arranged the delivery of goods on behalf of a client and there is a service-related error (e.g., incorrect shipment, damaged goods during transit, or failure to deliver).
Claims must be submitted within 7 business days of delivery or the expected delivery date.
2. Non-Returnable Items & Services
Perishable, hazardous, or restricted items cannot be returned.
Logistics service fees, customs duties, or taxes already paid are non-refundable unless otherwise required by law.
3. Return Process
Contact our support team at info@corelineLogistic.com with your shipment details, tracking number, and reason for return.
We will review your claim and request supporting documentation (e.g., photos of damage, delivery proof).
If approved, we will arrange for the return shipment or alternative resolution.
4. Refunds
Approved refunds will be processed within 7–14 business days via the original payment method.
Partial refunds may apply if only part of the shipment is affected.
5. Exceptions-
Core Line Logistic is not responsible for delays or losses caused by circumstances beyond our control, including natural disasters, carrier delays, or customs clearance issues.
6. Contact Us
For all return or refund requests, please reach out to us at [info@corelinelogistics.com].
Core Line is founded with a vision to revolutionize the logistics industry by providing efficient and customer-centric solutions.
Core Line expands its operations to neighboring states, offering a comprehensive range of transportation and warehousing services.
The company embraces technology, implementing a state-of-the-art tracking system that provides real-time visibility of shipments to clients.
Core Line forms strategic partnerships with international carriers, enabling seamless cross-border operations and global supply chain solutions.
Responding to market demands, Core Line diversifies its service offerings to include specialized logistics solutions for industries like pharmaceuticals and perishables.
Why Choose Core Line
Reliability: Our track record speaks for itself. With a commitment to on-time deliveries and secure handling, your cargo is in safe hands.
Innovation: In a rapidly evolving industry, we stay ahead of the curve by adopting cutting-edge technologies and creative solutions that streamline your supply chain.
Global Reach: No destination is too far. Our extensive network of partners and agents spans the globe, ensuring your goods reach their destination, no matter where that may be.
Transparency: We believe in open communication. Throughout the journey, you’ll have real-time access to tracking and updates, giving you peace of mind.
Sustainability: Responsibility is at the heart of what we do. We’re committed to reducing our environmental footprint and promoting eco-friendly practices.
At Core Line, we understand that every shipment, every route, and every client is unique. That’s why we approach each project with a personalized touch. Our team of seasoned professionals collaborates closely with you to analyze your specific needs and design a logistics strategy that maximizes efficiency and minimizes costs. From warehousing and distribution to international freight forwarding, we handle every detail so you can focus on what you do best – growing your business.